FAQ

Frequently asked questions about Timehawk

What does Timehawk review?

Timehawk reviews ConnectWise time entries so teams can spot missing context, inconsistent notes, and billing-readiness issues before approval.

Who is Timehawk for?

Timehawk is built for MSP operations, finance, and leadership teams that need cleaner time data without adding more manual review work.

Does Timehawk replace ConnectWise?

No. Timehawk works alongside ConnectWise as a focused review and approval layer for time-entry quality.

Can managers approve or reject entries?

Yes. Timehawk is organized around review queues, AI-assisted assessment, and clear approval or rejection decisions.

Is Timehawk built for internal teams?

Yes. Timehawk supports secure access for internal teams and role-based operational workflows.

Can Timehawk help with billing quality?

Yes. Timehawk helps catch time-entry issues earlier so billing, reporting, and operational follow-up start from cleaner data.